Monday, March 15, 2010

People Are So, So Stupid

Again, I have to thank Not Always Right for this one:


Customer: “My cable box is broken.”

Me: “What seems to be the issue?”

Customer: “Roughly every 1 minute the channel goes up. I tried turning it off and on, I tried unplugging it, I made sure no one was sitting on the remote, nothing works, you guys gave me a broken box!”

Me: “What does it currently show on the front of the box sir?”

Customer: “Channel 932.”

Me: “And what time is it sir?”

Customer: “9:32. Oh.” *hangs up*


AND:

Me: “Hello, you’re through to [Broadband Company]. How can I help?”

Customer: “I’m a new customer and I’d like some help with setting up my router. I can’t get the broadband to work.”

Me: “Of course I can help you. If you want to start by turning your computer on, we’ll see what we can do.”

Customer: “What computer?”

Me: “Sir, you need a computer to access the internet with this router.”

Customer: “No one told me that.”

Me: “Sir, how do you expect to access the internet without a computer?”

Customer: “So you’re saying I have to buy a computer? That’s another expense!” *hangs up*

8 comments:

ordinaryjanet said...

Sometimes I wonder if the stories on Not Always Right are made-up. Because there's really no way of knowing if they actually happened, is there? I'm willing to believe that some people just don't think, like the ones who forget to plug in their electronics. But I have a hard time believing they're all 100% true.

cmk said...

While I don't believe 100% of the stories, there are two reasons why I believe the majority. 1) The Youngest's stories of the phone calls she takes every day and 2) I KNOW people who have done some of the very same, stupid things. Example: One of The Mother's friends called the TV repairman (remember THEM? ;)) because her TV wasn't working--at all. The guy came in, looked at the TV, reached around and plugged it in. Then he handed her the bill. :D And I won't even start with the absolutely insanely, stupid things The Mother has done over the years...

meleah rebeccah said...

Oh My God. I am DYING over here. And now I feel like a total genius!

cmk said...

I agree! That is another good thing about the interwebs: I realize that I AM pretty smart--at least, when I'm comparing myself to some of the peoples I read about! ;)

sue said...

Real life can sometimes be more amusing than fiction... unless you are the one having to DEAL with these people. :)

cmk said...

I am so in awe of people that have to deal with this on a day-to-day basis and can keep their sanity in the process!

Ranger Tom said...

After 15 years in law enforcemnt, I KNOW there's people out there that stupid...

And why I'm convinced that Darwin was wrong.

cmk said...

And some still laugh whenever I say, "I REALLY hate people sometime." ;)